Privacy Policy

Last Updated: June 2026

At SZN LABS AB ("we", "us", or "our"), we are committed to protecting your privacy and ensuring that your personal data is handled securely and transparently. This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from sznpouches.com (the “Site”).

1. Who is the Data Controller?

For the purposes of the General Data Protection Regulation (GDPR), the data controller responsible for your personal information is:

SZN LABS AB
Corporate Registration Number: 559587-1885
Hembyggarvägen 15
SE-121 33 Enskededalen, Sweden

2. What Personal Information We Collect

When you interact with our Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases.

Device Information:
What we collect: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Why we collect it: To load the Site accurately for you and to perform analytics on Site usage to optimize our website.
How we collect it: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.

Order Information:
What we collect: Name, billing address, shipping address, payment information, including credit card numbers or details from alternative providers like Klarna/Apple Pay, email address, and phone number.
Why we collect it: To provide products or services to you, fulfill our contract, process your payment information, arrange for shipping via our couriers, provide you with invoices and/or order confirmations, communicate with you, screen our orders for potential risk or fraud, and, when in line with the preferences you have shared with us, provide you with information or advertising relating to our products.
How we collect it: Collected directly from you during the checkout or account creation process.

3. Legal Basis for Processing (GDPR)

If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:

Your consent: When you agree to receive marketing emails or accept non-essential cookies.

The performance of the contract between you and the Site: When you make a purchase, we need your data to fulfill your order.

Compliance with our legal obligations: Such as keeping financial records for Swedish tax and accounting laws.

Our legitimate interests: Which do not override your fundamental rights and freedoms, such as fraud prevention, IT security, and improving our services.

4. Sharing Your Personal Information

We share your Personal Information with selected third parties to help us provide our services and fulfill our contracts with you.

Shopify: Our store is hosted on Shopify. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy.

Logistics Partners: We share your name, address, and contact details with our shipping partners so they can deliver your functional pouches and provide tracking updates.

Payment Gateways: We use secure third-party payment processors to handle your transactions. We do not store your raw credit card details on our own servers.

Legal Compliance: We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful requests for information we receive, or to otherwise protect our rights.

5. International Data Transfers

Because our website is powered by Shopify, your information may be processed and stored outside of Europe, including in Canada and the United States.

When your data is transferred outside of the EEA, it is done so in strict accordance with the GDPR, utilizing recognized transfer mechanisms such as Standard Contractual Clauses (SCCs) to ensure your data receives an adequate level of protection.

6. Data Retention

When you place an order through the Site, we will retain your Order Information for our records unless and until you ask us to erase this information. Please note that certain data, such as transaction records, must be retained for up to 7 years to comply with the Swedish Accounting Act (Bokföringslagen).

7. Your Rights Under the GDPR

If you are a resident of Europe, you have specific rights regarding your personal data:

Right of Access: You have the right to request a copy of the personal data we hold about you.

Right to Rectification: You can ask us to correct inaccurate or incomplete data.

Right to Erasure ("Right to be Forgotten"): You can ask us to delete your personal data, subject to certain legal exceptions, such as accounting rules.

Right to Restrict Processing: You have the right to ask us to suspend the processing of your data.

Right to Data Portability: You have the right to request that we transfer your data to another organization.

Right to Object: You can object to our processing of your personal data, particularly regarding direct marketing.

To exercise any of these rights, please contact us using the contact details provided below. We will respond to your request within 30 days.

8. Cookies

We use cookies to enhance your browsing experience, serve personalized ads or content, and analyze our traffic.

Necessary Cookies: Required for the site to function, such as shopping cart and secure checkout.

Analytics & Marketing Cookies: Used to track visitor behavior and optimize our marketing. You have the right to accept or decline these non-essential cookies via the cookie banner on our Site.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal, or regulatory reasons.

10. Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail or by mail using the details provided below:

Email: hello@sznpouches.com
Mailing Address:
SZN LABS AB
Hembyggarvägen 15
SE-121 33 Enskededalen, Sweden

If you are not satisfied with our response to any privacy-related complaint, you have the right to lodge a complaint with the Swedish Authority for Privacy Protection (Integritetsskyddsmyndigheten - IMY).